Terms of service

Terms of Service

Welcome to Ya Biso! By accessing or using our website and services, you agree to the following terms and conditions. Please read them carefully.

1. General Conditions

By using our site, you agree to comply with these terms. Ya Biso reserves the right to refuse service to anyone at any time for any reason. You understand that your content (excluding credit card information) may be transferred unencrypted over various networks. We ensure that payment information is always encrypted.

2. Product Information

All our products are handmade, which means slight variations may occur between the items shown on the website and the actual product received. We strive to display the most accurate colors and designs, but we cannot guarantee an exact match due to screen settings and product uniqueness.

3. Pricing and Availability

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products at any time. If a product is out of stock, we will notify you as soon as possible, and any payments made for unavailable items will be refunded.

4. Payment Terms

We accept payments through Maestro and MasterCard. Payment must be completed before shipping. If your payment fails or is otherwise incomplete, we reserve the right to cancel your order.

5. Shipping and Delivery

Please refer to our Shipping Policy for information regarding shipping costs, processing times, and delivery estimates. Any delays due to customs or external couriers are beyond our control, but we will assist you in tracking your order.

6. Returns and Refunds

Please refer to our Return and Refund Policy. Note that we do not accept returns or offer refunds except in cases of damaged or defective products.

7. Intellectual Property

All content on this website, including product designs, images, text, and logos, is the intellectual property of Ya Biso. Any unauthorized use of our content without express permission is prohibited.

8. Limitation of Liability

Ya Biso is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or services. We are also not responsible for any harm resulting from delays, errors, or interruptions in service.

9. Changes to Terms

We reserve the right to update, change, or replace any part of these terms at our discretion. It is your responsibility to check this page periodically for updates.