Refund policy

Return and Refund Policy

At Ya Biso, every item is handcrafted with care and attention to detail. Due to the custom nature of our products, we do not accept returns or offer refunds. We believe in the quality of our craftsmanship, and we carefully inspect each piece before it is shipped to ensure it meets our high standards.

If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will be happy to assist you in resolving the issue with a replacement, if applicable.

Thank you for your understanding and for supporting Ya Biso's commitment to ethical and artisanal craftsmanship.